What to expect...
So you’ve hired a professional organizer! Now what??
It’s normal to feel a variety of emotions; nervous, excited, embarrassed, etc. All of which are completely NORMAL! I promise you there is absolutely no judgement, we have seen it all. It’s probably not as bad as you think it is 😊. My personal goal in this process is to help you in any way I can to alleviate any stress or anxiety that your home may be causing you and your family.
Initial Consultation
Our initial, free of charge consultation will include an in-depth discussion of what is important to you, what drives you crazy, your vision of your space, and ultimately how you want your home to feel and function. We will discuss ideas on how you would like your rooms to be organized, furniture, and other space saving ideas. Consultations can also be done virtually with pictures and videos.
Furniture and Supplies
I am happy to purchase any furniture, boxes, bins or other supplies that we agree on and bring them with me on working day to help organize your home. I charge my regular hourly rate as a shopping service fee to collect and deliver items (usually one hour depending on how much there is to purchase). Alternatively, once we have decided on what supplies we would like to use, I can give you a shopping list to go purchase them yourself. Any supplies agreed upon and purchased during organizing are non refundable. I carry an inventory of commonly used supplies that I bring with me to every job, there is no shopping supply fee for those items.
Organizing Day
On working day, it is important to have you around to make decisions about items. Things to consider when going through things are: How often do I use it? Is it important to me sentimentally? Is it valuable? Is it easily replaceable? Does its existence in my home serve me in a positive way? You being there also helps customize the process to your individual needs.
Other Stuff
When working with my clients in the very intimate environment of your home, I often will notice other areas that could be improved. Don’t be surprised if I mention other things that wasn’t even on your radar.
What do you need to prepare for my arrival?
Usually nothing! I try to be a prepared as possible. But it can helpful to have boxes ready to fill with donation goods, garbage bags, and a vacuum nearby as we tend to clean as we organize depending on the situation.
Emotionally and mentally, it may be an overwhelming day. I am here for you! I can usually tell when we are getting to a point of exhaustion or if we come across an item that stirs up all sort of emotions, good or bad. Talking is a great way to work though these feelings. It’s all apart of the cleansing and decluttering process.
What do we do with all the stuff I don’t want?
I will take any unwanted items to the donation or recycling center, or dump if required. I charge for my time to get there accordingly, usually only a half hour.
Reselling: I am happy to help you try to recoup some money from your stuff! There are several options. Craigslist, Facebook Marketplace, consignment stores such as Once Upon a Child, Not for Long, Turnabout, etc. I can help you post things or take them to appropriate locations.
Money
My Hourly Rate is $65/hour per person plus GST. I sometimes have employees to help on larger jobs, such as moving contracts, estate clearances, or junk removal. Any additional person(s) will be discussed ahead of time. Locations that are more than 30 minute drive away from my home in Chilliwack are subject to an additional travel charge there and back based on my hourly rate. We accept interact e transfer, credit cards, cash, or cheque. If you choose to pay by credit card, there will be a 4% processing fee as that what I am charged.
Parking
A parking space must be available close by (within a block) for me to park please. I've had instances where I arrive to a clients home and there is no designated parking anywhere (especially in Vancouver!) If a parking pass is required one must be provided please!
Snow Days
I am an absolute WIMP in the snow! I don't like driving in it, I've been stranded in it, I slide in it, and I don't like leaving the house when it snows. I may cancel our appointment if there is a snowfall, apologies in advance!
Confidentiality
Again, we really have seen everything (bugs, poop, dead animals, porn, drugs, guns, intimates, etc) and we don’t judge! You can be assured that no one will ever know about your personal and private life when I’m with you. I may take pictures of your home for our records, its amazing to see the progress! Sometimes I may post pictures on my social media or website if they are really good. Again, no one will ever know whose home the picture is of! If you are very uncomfortable with me posting any pictures please let me know, and rest assured I will respect your wishes.
Professionalism
Please feel free to communicate with me if you are uncomfortable with anything you don’t want me touching etc. I won’t be offended!
Most importantly, have fun! I am looking forwards to working with you!
Sincerely,
Jane Gobin
It’s normal to feel a variety of emotions; nervous, excited, embarrassed, etc. All of which are completely NORMAL! I promise you there is absolutely no judgement, we have seen it all. It’s probably not as bad as you think it is 😊. My personal goal in this process is to help you in any way I can to alleviate any stress or anxiety that your home may be causing you and your family.
Initial Consultation
Our initial, free of charge consultation will include an in-depth discussion of what is important to you, what drives you crazy, your vision of your space, and ultimately how you want your home to feel and function. We will discuss ideas on how you would like your rooms to be organized, furniture, and other space saving ideas. Consultations can also be done virtually with pictures and videos.
Furniture and Supplies
I am happy to purchase any furniture, boxes, bins or other supplies that we agree on and bring them with me on working day to help organize your home. I charge my regular hourly rate as a shopping service fee to collect and deliver items (usually one hour depending on how much there is to purchase). Alternatively, once we have decided on what supplies we would like to use, I can give you a shopping list to go purchase them yourself. Any supplies agreed upon and purchased during organizing are non refundable. I carry an inventory of commonly used supplies that I bring with me to every job, there is no shopping supply fee for those items.
Organizing Day
On working day, it is important to have you around to make decisions about items. Things to consider when going through things are: How often do I use it? Is it important to me sentimentally? Is it valuable? Is it easily replaceable? Does its existence in my home serve me in a positive way? You being there also helps customize the process to your individual needs.
Other Stuff
When working with my clients in the very intimate environment of your home, I often will notice other areas that could be improved. Don’t be surprised if I mention other things that wasn’t even on your radar.
What do you need to prepare for my arrival?
Usually nothing! I try to be a prepared as possible. But it can helpful to have boxes ready to fill with donation goods, garbage bags, and a vacuum nearby as we tend to clean as we organize depending on the situation.
Emotionally and mentally, it may be an overwhelming day. I am here for you! I can usually tell when we are getting to a point of exhaustion or if we come across an item that stirs up all sort of emotions, good or bad. Talking is a great way to work though these feelings. It’s all apart of the cleansing and decluttering process.
What do we do with all the stuff I don’t want?
I will take any unwanted items to the donation or recycling center, or dump if required. I charge for my time to get there accordingly, usually only a half hour.
Reselling: I am happy to help you try to recoup some money from your stuff! There are several options. Craigslist, Facebook Marketplace, consignment stores such as Once Upon a Child, Not for Long, Turnabout, etc. I can help you post things or take them to appropriate locations.
Money
My Hourly Rate is $65/hour per person plus GST. I sometimes have employees to help on larger jobs, such as moving contracts, estate clearances, or junk removal. Any additional person(s) will be discussed ahead of time. Locations that are more than 30 minute drive away from my home in Chilliwack are subject to an additional travel charge there and back based on my hourly rate. We accept interact e transfer, credit cards, cash, or cheque. If you choose to pay by credit card, there will be a 4% processing fee as that what I am charged.
Parking
A parking space must be available close by (within a block) for me to park please. I've had instances where I arrive to a clients home and there is no designated parking anywhere (especially in Vancouver!) If a parking pass is required one must be provided please!
Snow Days
I am an absolute WIMP in the snow! I don't like driving in it, I've been stranded in it, I slide in it, and I don't like leaving the house when it snows. I may cancel our appointment if there is a snowfall, apologies in advance!
Confidentiality
Again, we really have seen everything (bugs, poop, dead animals, porn, drugs, guns, intimates, etc) and we don’t judge! You can be assured that no one will ever know about your personal and private life when I’m with you. I may take pictures of your home for our records, its amazing to see the progress! Sometimes I may post pictures on my social media or website if they are really good. Again, no one will ever know whose home the picture is of! If you are very uncomfortable with me posting any pictures please let me know, and rest assured I will respect your wishes.
Professionalism
Please feel free to communicate with me if you are uncomfortable with anything you don’t want me touching etc. I won’t be offended!
Most importantly, have fun! I am looking forwards to working with you!
Sincerely,
Jane Gobin